Appcharge Status - Incident history https://appcharge.instatus.com Appcharge Fri, 3 Jul 2026 01:20:00 +0000 Degraded performance when starting new player sessions Type: Incident Duration: 20 minutes Affected Components: Checkout API, Web Store Jul 3, 01:40:00 GMT+0 - Resolved - This incident has been resolved Jul 3, 01:20:00 GMT+0 - Identified - Existing sessions, stored data, and completed transactions are not affected. Type: Incident

Duration: 20 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>01:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved.</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>01:20:00</var> GMT+0</small><br><strong>Identified</strong> - Existing sessions, stored data, and completed transactions are not affected. .</p> ]]> Fri, 3 Jul 2026 01:20:00 +0000 https://appcharge.instatus.com/incident/cmrahn49x05ju0kn6h6p66kbh https://appcharge.instatus.com/incident/cmrahn49x05ju0kn6h6p66kbh Intermittent delays in payment processing Type: Incident Duration: 25 minutes Affected Components: Checkout API Jun 15, 11:06:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 15, 11:31:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 25 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>11:06:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>11:31:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 15 Jun 2026 11:06:00 +0000 https://appcharge.instatus.com/incident/cmqf6xye704si2ik7vivpgcvb https://appcharge.instatus.com/incident/cmqf6xye704si2ik7vivpgcvb Awarding Delay Type: Incident Duration: 43 minutes Affected Components: Checkout API Apr 30, 10:45:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 30, 11:12:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 43 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>10:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>11:12:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 10:45:00 +0000 https://appcharge.instatus.com/incident/cmoldggfe074ozafamihnowwf https://appcharge.instatus.com/incident/cmoldggfe074ozafamihnowwf Checkout degradation Type: Incident Duration: 57 minutes Affected Components: Checkout API Jan 25, 16:35:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 25, 17:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 57 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>16:35:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>17:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 25 Jan 2026 16:35:00 +0000 https://appcharge.instatus.com/incident/cmku0hyw500ispsvg8ierbhf8 https://appcharge.instatus.com/incident/cmku0hyw500ispsvg8ierbhf8 Checkout Degraded Performance Type: Incident Duration: 30 minutes Affected Components: Checkout API Nov 18, 11:45:00 GMT+0 - Resolved - This incident has been resolved. Nov 18, 11:30:00 GMT+0 - Investigating - Checkout degraded performance due to Cloudflare global outage Type: Incident

Duration: 30 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Checkout degraded performance due to Cloudflare global outage.</p> ]]> Tue, 18 Nov 2025 11:30:00 +0000 https://appcharge.instatus.com/incident/cmi4jm61p02nljclcfp3hfmj4 https://appcharge.instatus.com/incident/cmi4jm61p02nljclcfp3hfmj4 Second wave of instability by AWS - Webstore and Checkout partial availability Type: Incident Duration: 1 hour and 18 minutes Affected Components: Checkout API, Web Store, Dashboard, Reporting API , Offering API Oct 20, 15:20:00 GMT+0 - Resolved - This incident has been resolved. Oct 20, 14:02:00 GMT+0 - Investigating - Second wave of instability by AWS - Webstore and Checkout partial availability Type: Incident

Duration: 1 hour and 18 minutes

Affected Components: , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>15:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:02:00</var> GMT+0</small><br><strong>Investigating</strong> - Second wave of instability by AWS - Webstore and Checkout partial availability.</p> ]]> Mon, 20 Oct 2025 14:02:00 +0000 https://appcharge.instatus.com/incident/cmh36qro6017413dqtaog7zdj https://appcharge.instatus.com/incident/cmh36qro6017413dqtaog7zdj Temporary unavailability of web stores and checkout services - AWS major outage Type: Incident Duration: 6 hours and 23 minutes Affected Components: Checkout API, Web Store, Dashboard, Reporting API , Offering API Oct 20, 03:49:00 GMT+0 - Investigating - Temporary unavailability of web stores and checkout services - AWS major outage Oct 20, 10:12:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 23 minutes

Affected Components: , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>03:49:00</var> GMT+0</small><br><strong>Investigating</strong> - Temporary unavailability of web stores and checkout services - AWS major outage.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:12:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 03:49:00 +0000 https://appcharge.instatus.com/incident/cmh36homh01iu14r1mbt05l7g https://appcharge.instatus.com/incident/cmh36homh01iu14r1mbt05l7g Web Store - Degraded Performance Type: Incident Duration: 10 minutes Affected Components: Web Store Sep 17, 18:50:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 17, 19:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>18:50:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Sep 2025 18:50:00 +0000 https://appcharge.instatus.com/incident/cmfodhk3o00bn1141b2keje46 https://appcharge.instatus.com/incident/cmfodhk3o00bn1141b2keje46 Incident Website Type: Incident Duration: 1 minute Aug 12, 14:54:09 GMT+0 - Investigating - We are currently investigating this incident. Aug 12, 14:55:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:54:09</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:55:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 12 Aug 2025 14:54:09 +0000 https://appcharge.instatus.com/incident/cme8nwprb0079ypw2fyrwkd2s https://appcharge.instatus.com/incident/cme8nwprb0079ypw2fyrwkd2s Partial service of the Webstore Type: Incident Duration: 2 hours and 2 minutes Affected Components: Web Store, Offering API Jul 18, 08:43:50 GMT+0 - Investigating - We are currently investigating this incident. Jul 18, 10:45:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 2 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>08:43:50</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>10:45:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 18 Jul 2025 08:43:50 +0000 https://appcharge.instatus.com/incident/cmd8ko6ih01x6khovfkpfoahe https://appcharge.instatus.com/incident/cmd8ko6ih01x6khovfkpfoahe Incident Website Type: Incident Duration: 10 minutes May 26, 07:30:21 GMT+0 - Investigating - We are currently investigating this incident. May 26, 07:40:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 minutes

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>07:30:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>07:40:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 26 May 2025 07:30:21 +0000 https://appcharge.instatus.com/incident/cmb4rpjfe001y6hqvzwooj4cm https://appcharge.instatus.com/incident/cmb4rpjfe001y6hqvzwooj4cm Partial service of the Webstore platform for 20 minutes Type: Incident Duration: 20 minutes Affected Components: Web Store, Offering API May 22, 00:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 22, 00:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>00:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 22 May 2025 00:00:00 +0000 https://appcharge.instatus.com/incident/cmayo1lki000iwd2hy5b2kvxb https://appcharge.instatus.com/incident/cmayo1lki000iwd2hy5b2kvxb Incident Website Type: Incident Duration: 14 minutes Feb 23, 11:44:52 GMT+0 - Resolved - This incident has been resolved. Feb 23, 11:30:30 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 14 minutes

<p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>11:44:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>11:30:30</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Sun, 23 Feb 2025 11:30:30 +0000 https://appcharge.instatus.com/incident/cm7hjrzr5007zgk7fpij0895d https://appcharge.instatus.com/incident/cm7hjrzr5007zgk7fpij0895d Incident Website Type: Incident Duration: 11 minutes Feb 13, 15:35:02 GMT+0 - Resolved - This incident has been resolved. Feb 13, 15:23:50 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 11 minutes

<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>15:35:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>15:23:50</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 13 Feb 2025 15:23:50 +0000 https://appcharge.instatus.com/incident/cm73hpjlq0040142d3fjagei4 https://appcharge.instatus.com/incident/cm73hpjlq0040142d3fjagei4 Incident Website Type: Incident Duration: 11 minutes Feb 12, 19:24:10 GMT+0 - Investigating - We are currently investigating this incident. Feb 12, 19:34:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 minutes

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:24:10</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>19:34:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 12 Feb 2025 19:24:10 +0000 https://appcharge.instatus.com/incident/cm72aurb300e4ri8hhard8yyu https://appcharge.instatus.com/incident/cm72aurb300e4ri8hhard8yyu Partial service of the Webstore platform for 5 minutes Type: Incident Duration: 5 minutes Affected Components: Web Store Feb 11, 10:09:00 GMT+0 - Resolved - This incident has been resolved. Feb 11, 10:04:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>10:09:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>10:04:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 11 Feb 2025 10:04:00 +0000 https://appcharge.instatus.com/incident/cm70lwb0z00091te46vihxomj https://appcharge.instatus.com/incident/cm70lwb0z00091te46vihxomj Partial Service Of the Player Authentication for 10 minutes 09:38->09:48 - 17 Nov 2024 Type: Incident Affected Components: Web Store Nov 17, 07:38:00 GMT+0 - Resolved - Partial Service Of the Player Authentication for 10 minutes 09:38->09:48 - 17 Nov 2024 Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>07:38:00</var> GMT+0</small><br><strong>Resolved</strong> - Partial Service Of the Player Authentication for 10 minutes 09:38->09:48 - 17 Nov 2024.</p> ]]> Sun, 17 Nov 2024 07:38:00 +0000 https://appcharge.instatus.com/incident/cm3lfsz2i002bftvx2atq0hqb https://appcharge.instatus.com/incident/cm3lfsz2i002bftvx2atq0hqb